Your callers will experience a more professional image when their call is answered by a team of professional receptionists.
85% of people who's call is not answered the first time will not call back. That's a lot of money left on the table.
A call handling service will ensure calls are answered by a real person every time.
When you put your people in place, you did it because of their skill set, right? When you decided how much to pay them you held value in that skill set. Let's not waste all this by turning them into call handlers.